These Terms of Service ("Terms") govern your access to and use of the 424 Media LLC ("424 Media," "we," "us," or "our") website located at this domain, and any media planning, buying, or related advertising services we provide (collectively, the "Services"). By accessing this website or engaging 424 Media for Services, you agree to these Terms.
This website is provided for informational purposes related to 424 Media's advertising agency services. You agree not to use the website in any way that could damage, disable, or impair the site, or interfere with any other party's use of it. You may not scrape, reproduce, or republish content from this site without our prior written consent.
424 Media provides programmatic media planning, buying, optimization, and reporting services across demand-side platforms (DSPs), connected TV, digital audio, programmatic out-of-home, paid social, and paid search. The specific scope, deliverables, fees, and timeline for any engagement will be governed by a separate signed agreement or insertion order ("Service Agreement") between 424 Media and the client. In the event of a conflict between these Terms and a Service Agreement, the Service Agreement controls.
Unless otherwise specified in a Service Agreement, clients are billed for media spend plus an agreed management fee. Net-30 billing terms are available to qualified accounts subject to credit approval. Late payments may result in suspension of active campaigns.
While 424 Media uses commercially reasonable efforts, industry-standard targeting, and verified measurement partners to optimize campaign performance, we do not guarantee specific outcomes, click-through rates, conversion rates, or return on ad spend, as these are influenced by factors outside our control, including market conditions, creative assets, and landing page performance.
All content on this website, including text, graphics, logos, and the 424 Media name and marks, is the property of 424 Media LLC or its licensors and is protected by applicable intellectual property laws. Creative assets developed by 424 Media on a client's behalf are governed by the ownership terms set out in the applicable Service Agreement.
Our Services involve the use of third-party demand-side platforms and ad exchanges, including but not limited to The Trade Desk, Google DV360, Amazon DSP, Yahoo DSP, StackAdapt, MNTN, Basis, Simpli.fi, Xandr, and Vistar Media. Use of these platforms is subject to each platform's own terms of service, and 424 Media is not responsible for outages, policy changes, or service interruptions caused by third-party platforms.
Both parties agree to keep confidential any non-public business, financial, or strategic information shared during the course of an engagement, except as required by law or as necessary to perform the Services.
To the fullest extent permitted by law, 424 Media LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this website or our Services. Our total liability for any claim arising from a Service Agreement shall not exceed the fees paid to 424 Media under that agreement in the three months preceding the claim.
Either party may terminate an active Service Agreement in accordance with the notice period specified in that agreement. Upon termination, the client remains responsible for media spend committed prior to the termination date.
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Norfolk, Virginia.
We may update these Terms from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Questions about these Terms can be sent to contact@424-media.com or mailed to 424 Media LLC, 120 Boush Street, Suite 310, Norfolk, VA 23510.